INTRODUCTION
Please read these terms and conditions carefully. If there is anything you do not understand please contact us on 0845 085 8989 or via email and we will do our best to clarify the situation for you. You will be contacted as soon as possible (usually within 24 hours).

COOKIES
A cookie is a small item of information which websites can use to both store and retrieve information via the clients' browser. Your browser will only release this information to the site that issued it. This site makes use of cookies to store information that is used to pre-fill request forms and orders for ease of use. If you do not accept or erase cookies, you may be required to log in manually to gain access to certain features of the site.

TRADING HOURS AND RESPONSE TIMES
net aura operates from 8.30am to 5.30pm UK time every day of the year other than weekends and United Kingdom public holidays. Emails to us will usually be responded to within 24 hours of receipt except for circumstances beyond our control (e.g. ISP failure).

JURISDICTION
This site is controlled and operated from England. The terms and conditions of this site and any dispute about them or in relation to this site shall be governed by and subject to English Law. In the event that a dispute arises out of or relating to these terms and conditions or the use of or access to this site, such dispute shall be subject to the exclusivity of the English Court.

EMAIL LIABILITY
Email transmission cannot be guaranteed to be secure or error free for many reasons, for example information can be intercepted, corrupted, lost, destroyed, delayed or be incomplete or contain viruses. YOU SHOULD ALWAYS CARRY OUT YOUR OWN VIRUS CHECK BEFORE OPENING ANY ATTACHMENT. Emails and any files attached to them have been checked with virus detection software before transmission. However, net aura limited accepts no liability for any loss or damage which may be caused by viruses or other pernicious code or third party action.